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Frequently asked questions
How Intervyo works, what is free, plans and pricing, billing, refunds, and your data.
Getting started
What is Intervyo and how does it work?
Intervyo is an AI-powered platform for interview and assessment preparation. You can practicing live AI mock interviews, record answers to HireVue-style timed questions, sit online assessments in the real formats, get Resume reviews and cover letters, and run full late-stage simulations. Every session returns a structured AI feedback report scored across communication, structure, technical depth, confidence, relevance, and readiness. Intervyo is a practice tool: we are not a recruiter and we do not guarantee any outcome.
What does the free tier include?
The free tier is a one-time taster, and no card is required. It includes 1 live mock interview, 1 HireVue practice question, 1 Resume review, 1 online assessment, 8 Vyo coach messages, and deadline alerts for 5 companies. It does not include superday simulations or cover letters. You can upgrade at any time for the full allowances.
Do I need a credit card to start?
No. You can create an account and use the full free tier without entering any payment details. You only add a card if you choose to upgrade.
Plans and pricing
How much is the monthly subscription and what does it include?
The monthly subscription is $44.99 per month. It includes 20 live mock interviews, 130 HireVue questions, 150 online assessments, 5 superday simulations, 200 Vyo messages, every company-specific question bank, 10 Resume reviews, 10 cover letters, unlimited company alerts, and full access to Learn and Technicals. You can cancel at any time.
What is a Firm Pack?
A Firm Pack is a one-time purchase focused on a single company, priced at $89, and it lasts the whole application season. It includes a company-specific HireVue bank (30 questions), online assessments in the formats that company uses (50 runs), 20 live AI mock interviews, 30 technical questions, 15 Resume reviews, 15 cover letters, 10 company research credits, 50 extra Vyo messages, a stage-by-stage process map, and a written brief on the company.
What is the Firm Premium Pack?
The Firm Premium Pack is $149. It includes everything in the Firm Pack, plus the late-stage tools: the superday simulator, multi-round mock interview days, interviewer profiles and insider notes, full compensation and exit-opportunity intelligence, and a deeper written brief. Like the Firm Pack, it is a one-time purchase for a single company and lasts the whole season.
Is there an option that covers every company?
Yes. The Season Pass ($199 per year) is an annual subscription that gives you Premium-level access across every company, rather than a single company. It is billed once a year and renews automatically until you cancel; you can cancel at any time from your account dashboard to stop it renewing.
Billing and cancellation
How do I cancel?
You can cancel the monthly subscription or the Season Pass at any time from your account dashboard. There are no contracts and no lock-in, and your access continues until the end of the current billing period. The Firm Pack and the Firm Premium Pack are one-time purchases, so there is nothing to cancel.
Does my subscription renew automatically?
Yes. The monthly subscription renews each month, and the Season Pass renews each year, through our payment processor, Stripe, until you cancel. The Firm Pack and the Firm Premium Pack are one-time purchases and do not renew.
Refunds
Can I get a refund?
Yes. We honour a 7-day money-back guarantee from the date of purchase on the monthly subscription, the Firm Pack, the Firm Premium Pack, and the Season Pass. To request a refund inside the 7-day window, email admin@intervyo.co.uk. Full details are in our Refund Policy.
Data and privacy
How is my data handled?
We set out exactly what we collect and why in our Privacy Policy, and how long we keep each type of data in our Data Retention Policy. Payments are handled by Stripe, and we do not store full card numbers.
About the companies
Are you affiliated with the companies you mention?
No. Intervyo is an independent platform and is not affiliated with, endorsed by, or sponsored by any company, employer, or test provider referenced on the site. Where we name a real company, it is only to identify the role or program you are practicing for. All trademarks remain the property of their respective owners, and every test format is an original recreation of a publicly known format for practice.
Contact
How do I get help?
Email admin@intervyo.co.uk for support, billing, refunds, or any account question. For general queries you can also reach contact@intervyo.co.uk.
Still have a question?
Intervyo support
Email: admin@intervyo.co.uk
General queries: contact@intervyo.co.uk
See also our Terms of Service, Privacy Policy, and Refund Policy.