Numerical reasoning (scales numerical / Digit Challenge)
12 minutes (scales) / 5 minutes (Digit Challenge)
What it tests. Rapid data retrieval, fraction and percentage translation, mental arithmetic and selective attention under load.
Common traps. Reviewing every tab sequentially like a reading test, and confusing a mathematically False statement with Cannot Say due to insufficient data. In Digit Challenge, getting stuck on one complex equation kills velocity.
How to handle it. Read the statement first, identify the metric, click the single relevant tab, do a quick rough calc and lock it in. In mental math, use final-digit and parity properties to eliminate options.
Verbal reasoning (scales verbal)
12 minutes
What it tests. Skim-reading, semantic differentiation and isolating objective statements from implicit assumptions.
Common traps. Bringing in outside commercial knowledge instead of relying strictly on the text, and over-reading long paragraphs (more than 15 seconds each).
How to handle it. Memorize tab locations in the first 15 seconds, read the prompt first, navigate to the unique term, and match the logical operator (always versus sometimes, must versus may).
Deductive logic (Switch Challenge)
6 minutes
What it tests. Non-verbal deductive logic, working-memory manipulation and algorithmic execution speed.
Common traps. Trying to track all four symbols at once, causing cognitive overload as levels scale.
How to handle it. Isolate one symbol or position 1 and track only where that maps under the code; work backward from the output if the middle operator is blank.
Situational judgment (chatAssess)
Untimed, ~15-20 minutes
What it tests. Risk orientation, professional prioritization, compliance adherence, communication diplomacy and escalation.
Common traps. The hero mentality of solving a structural or regulatory issue alone without escalating, plus overly aggressive or overly passive responses.
How to handle it. Align with customer centricity, operational risk control, ethical compliance and structured collaboration; for any regulatory, data-privacy or ethical gray area, loop in compliance or your manager before external action.
Personality (Adept-15)
Untimed, ~15 minutes
What it tests. Behavioral consistency, integrity, resilience, openness to feedback and team orientation.
Common traps. Gaming the test with extreme answers; built-in consistency checks flag a profile that claims to be highly collaborative in one place and highly individualistic in another.
How to handle it. Answer as a dependable, risk-conscious professional; avoid the absolute extremes except on integrity and compliance, and reflect respect for operational boundaries.
Short-term memory (Grid Challenge)
5-9 minutes
What it tests. Spatial reasoning, short-term visual memory and task-switching agility.
Common traps. Letting a mistake on the spatial question break concentration on the stored grid positions.
How to handle it. Use a naming or clock-face convention for grid positions and answer the rotation question as fast as possible to minimize memory decay.